Store Policy

TERMS OF USE

Thank you for using Crepdogcrewoff! These Terms of Use (“Terms”) contain the rules and restrictions that govern your use of our applications, products, services and website (the “Services”).
1 Overview
1.1 Your place of residence determines with whom you enter into these Terms:

If you reside in the United States, these Terms are between you and Whaleco Inc., a Delaware corporation.
If you reside in the UK, these Terms are an agreement between you and Whaleco UK Limited, a UK company.
If you reside in Canada, you are contracting with Whaleco Canada Inc. and the applicable terms are found here.
If you reside anywhere outside the United States, Canada or the United Kingdom, these Terms are between you and Whaleco Technology Limited, an Irish company.
1.2 Whaleco Inc., Whaleco UK Limited and Whaleco Technology Limited (as applicable) are referred to in these Terms and Policies (as defined below) as “Crepdogcrew”, “we” or “us”. For the purposes of these terms and policies, we also refer to:

Our marketplace platform, website and mobile applications, which allow third parties to set up online stores or otherwise sell products, and may provide other features, products, services or content, including the exchange of information, as the “Crepdogcrew Platform” or “our marketplace” app”;
Third parties who list and sell products and services as “Sellers” through the Crepdogcrew Platform and our Services, and the products and services they sell as “Products”;
End users, including visitors to the Crepdogcrew Platform and “you” who purchase products from sellers using our crepdogcrew Platform.

2. Seller’s services and roles
2.1 We operate our Marketplace Application, which allows sellers and users to exchange information and complete orders.

2.2 Sellers are responsible for setting up and operating their store on our Marketplace Application, preparing and uploading product listing information (including product descriptions and prices) to their store, and sourcing products. The seller may not be in the same country as you, which may affect the applicability of tax, customs, or consumer protection rules.

2.3 In connection with providing our Services or acting as a Seller’s collection agent, we may facilitate payment processing, returns, refunds and other customer service and transactional services related to your purchase of Products from the Seller. We have no control over and do not guarantee the existence, quality, safety, suitability or legality of the Products or the truthfulness, accuracy or legality of any information contained in product listings or other information provided by sellers or other users. Additionally, we are not responsible for the performance or conduct of Sellers or other users, including the Seller’s ability to sell their products. We do not endorse any seller, store, product or product listing unless we expressly state otherwise. Please read all labels, warnings, and directions provided with the product you purchase before using or receiving it, and consider conducting your own research before purchasing.

2.4 We act as a collection agent for the Seller only for the limited purpose of accepting payment from you. When we receive payment in the amount agreed between you and the seller, you have fulfilled your payment obligation to pay that amount to the seller. We are responsible for remitting funds to the Seller in the manner described in the Seller Services Agreement.

2.5 Please carefully check all descriptions and restrictions on the products you are interested in before placing an order. If you have any special circumstances that may affect or be affected by the product you wish to purchase

3. User Requirements and Registration
3.1 To use the Services, you represent that you are at least eighteen (18) years old and of legal age to form a binding contract. Minors under 18 and at least 13 years of age are only permitted to use our Services through an Account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Crepdogcrew or the Services. Products for children’s use may be sold by Sellers. However, these Products are intended for sale to adults. Certain Products may be intended for individuals of certain ages or “mature audiences” only. By ordering such Products, you certify that you are old enough to view, use, own, or receive them. We are not responsible for third-party content that you may find offensive, indecent, or objectionable.

3.2 You may not use the Services if: (a) you cannot enter into a binding contract with us; (b) you are located in a country embargoed by the United States; (c) you are on a U.S. Agency list of prohibited persons or entities, such as the Treasury Department’s list of Specially Designated Nationals; or (d) you are banned from using the Services by us, in our sole discretion.

3.3 To access or use some of our Services, you may be required to create an account with us. When creating your account on the Crepdogcrew platform (“Account”), you agree to provide true, accurate, complete, and updated information about yourself, including contact details. You are responsible for keeping your registration information with us up to date. You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Services by minors. You may not select as your user name a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your Account to anyone else without our prior written permission. You agree not to create an Account or use the Services if you have been permanently banned from any of the Services. You may not share your Account or password with anyone, and you agree to notify us immediately of any unauthorized use of your password or any other breach of security and to exit from your Account at the end of each session.

3.4 You may also register an Account by connecting through a social networking service (“SNS”) account and its credentials (an “SNS Account”). If you access the Services through a SNS as part of the functionality of the Services, you may link your Account with SNS Accounts by allowing us to access your SNS Account, as is permitted under the applicable terms and conditions that govern your SNS Account. You represent that you are entitled to grant us access to your SNS Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your SNS Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such SNS. By granting us access to any SNS Accounts, you understand that we may access, make available and store (if applicable) any Content (as defined below) that you have provided to and stored in your SNS Account (“SNS Content”) so that it is available on and through the Services via your Account. Unless otherwise specified in the Agreement, all SNS Content shall be considered to be User Submissions for all purposes of the Terms. Depending on the SNS Accounts you choose and subject to the privacy settings that you have set in such SNS Accounts, personal information that you post to your SNS Accounts may be available on and through your Account on the Services. Please note that if a SNS Account or associated service becomes unavailable, or our access to such SNS Account is terminated by the SNS, then SNS Content will no longer be available on and through the Services. You have the ability to disable the connection between your Account and your SNS Accounts at any time by accessing the “Settings” section of the Services. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE SNS PROVIDERS ASSOCIATED WITH YOUR SNS ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH SNS PROVIDERS, AND WE DISCLAIM ANY LIABILITY FOR PERSONAL INFORMATION THAT MAY BE PROVIDED TO US BY SUCH SNS PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH SNS ACCOUNTS. We make no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and we are not responsible for any SNS Content.

4. Rules and Restrictions

4.1 You agree to use the Services for your own use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with these Terms, the Policies, and all laws and regulations applicable to you. If your use of the Services is prohibited by any applicable laws, then you are not authorized to use the Services. We are not responsible if you use the Services in a way that breaks the law.

4.2 You are responsible for all activity associated with your Account. Therefore, you must protect the security of your Account and password and not share them with any third party. You must notify us immediately of any unauthorized use or security breach of your Account.

4.3 You must not create multiple accounts.

4.4 Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, “Promotions”) made available through the Services may be governed by separate rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will govern.

4.5 When using the Services, you agree and undertake not to take any action or make available any User Submissions through the Services that may:

(1) infringe or violate another person’s rights, including intellectual property rights;

(2) violate any of these Terms, the Policies, or applicable laws and regulations;

(3) engage in any unlawful, harmful, abusive, misleading, false, fraudulent, deceptive, threatening, harassing, defamatory, libelous, pornographic, obscene, profane or otherwise objectionable or discriminatory conduct;

(4) circumvent or attempt to circumvent any of these Terms, the Policies or other rules relating to the Services including the Promotions;

(5) constitute unauthorized or unsolicited advertising, or junk or bulk email;

(6) collect personal data from other users or use any such information collected from the Services;

(7) engage in any conduct that is likely to cause a security breach of your Account;

(8) obtain another user’s password, account, or other security information;

(9) use a third party’s credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;

(10) violate or interfere with the proper functioning or security of any computer network;

(11) run any form of auto-responder or “spam” on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services’ infrastructure through overloading, “flooding,” “mail bombing” or crashing the Services);

(12) potentially harm the Services, including but not limited to the violation of any security features of the Services, use of manual or automated software or other means to access, “crawl,” “scrape,” or “spider” any page, data, or portion of or relating to the Services or the introduction of viruses, worms or similar harmful code into the Services;

(13) copy or store any significant portion of the content on the Services without written consent from us;

(14) decompile, reverse engineer, or otherwise obtain the source code or underlying ideas or information of or relating to the Services;

(15) buy any Products which you are not legally allowed to purchase or use;

(16) abuse any promotions, discounts, or other benefits offered by us, or manipulate the price of any listed Products or interfere with Seller listings; or

(17) attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list.

5. Privacy

Our Privacy Policy provides information about how we collect, use, and disclose your personal information when you access, visit or use the Services. In connection with your use of the Services, you acknowledge and agree that we may collect, access, use, preserve and disclose your personal information (including your Account and user information) as described in our Privacy Policy and our Cookie and Similar Technologies Policy. In order to optimize the Service, Sellers need information about you, such as item reviews. The Privacy Policy is part of and is governed by these Terms and by agreeing to these Terms, you agree to be bound by the terms of the Privacy Policy and Cookie and Similar Technologies Policy.

6. Communications
6.1 By providing your phone number or email address, you agree to receive communications from us, including via email, text message, calls and push notifications. You agree that we may communicate with you using email and text messages, at any email address or telephone number that you provide us, to: (i) notify you regarding your Account; (ii) troubleshoot problems with your Account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; (vi) notify you regarding order, payment and delivery updates; (vii) send you authentication texts; or (viii) as otherwise necessary to service your Account or enforce these Terms, the Policies, applicable laws and regulations, or any other agreement we may have with you. Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send.

6.2 If you would like to receive our marketing materials via mobile texts and alerts, you may sign up to do so. By signing up, you acknowledge that we may send you promotional messages or other mobile messages from or on behalf of us, including one-time passcodes, notifications regarding your orders, our promotional messages, and abandoned cart reminders (enabled by using cookies we collect as described in these Terms) at the mobile number you provide us. Opting in for a program does not entail automatic opt-in for another. Message frequency varies and carriers are not liable for any delays or undelivered messages. Message and Data Rates may apply. You acknowledge that you are not required to consent to receive marketing texts as a condition of using the Services. If you wish to opt out of SMS texts from us, you can reply STOP to the corresponding number from your mobile device receiving the messages. However, you acknowledge that opting out of receiving texts may impact your use of the Services. If you would like to resume the subscription, reply UNSTOP to the corresponding number. We will not share your consent, opt-in and opt-out records with any third parties other than text messaging service providers and aggregators. You may also reply “HELP” for assistance. For further assistance, please contact us (1) if you are using a Crepdogcrew website, at the appropriate email address on the “Contact us” page linked in the website footer, and (2) if you are using a Crepdogcrew application, through the “Customer support” section in the “You” menu at the bottom of the home page.

6.3 If you wish to opt out of marketing emails, you can unsubscribe from our marketing email list by following the unsubscribe options in the marketing email itself.

6.4 Our communications with you may be through a third-party service provider. You acknowledge and consent that, subject to our Privacy Policy, your communications with us, our agents or Sellers may be recorded, monitored and stored for quality control and training purposes, or to protect your, our and/or Sellers’ interests.

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